Q : Can I add to or change an order that I have placed ?

A : Email us with any changes or call us on (01462) 422500. We try to deliver as quickly as possible, so where possible try to contact us ASAP.

Q : How can I be sure that your shop is a secure web site ?

A : South East Security directs you to SSL (Secure) Payments Pages in the Shopping Cart Program. When you go proceed to the payment pages, you will see the preface https:// which ensures you are in a safe and secure environment.

Q : What are your delivery charges ?

A : Delivery charges are based on weight and is charged at cost (based on Royal Mail First Class postage costs). We also make a small charge for packaging. Please contact us for further information.

Q : When are goods despatched ?

A : We aim to deliver within 3-4 days of receiving your order. Any items out of stock will be ordered in and despatched ASAP. We will keep you informed of any delays with you order.

Q : Can I order off-line ?

You can call us on 01462 422500 between 9.00am and 5pm weekdays to order by phone. Our Retail Sales Staff are on hand to deal with your orders and enquiries. You can also fax orders on 01422 454029 or send a cheque with your order to South East Security, 6 Sun Street, Hitchin, Hertfordshire SG5 1AE. Please state that you are ordering via our website.

Q : If there is a problem who can I contact ?

You can call us on 01462 422500 between 9.00am and 5pm weekdays. Alternatively you can e-mail us at any time via our Contact Page. Our staff are on hand to deal with any enquiries you may have.